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FAQ's

 
Find here the answers to the most FAQ's made by our customers, distributors and users about our product application.
 
1 - What pieces are in the Elper clutch kit?
R: All kits include clutch disc, clutch cover, bearing and rotor. Some kits also include the actuator, depending on the application.
 
2 - What is the Elper clutch kit warranty?
R: The warranty is 6 months (180 days) or 10,000 km, the one that happens first.
 
3 - When should I change the Elper clutch kit?
R: The Elper clutch kit is produced under stricted requirements to attend the vehicle assemblers and ABNT standards. Verify at your vehicle manual the assembler recommendation follow the instructions about when scheduling the preventive maintenance.
 
4 - Are the Elper pieces new or remanufactured?
R: All Elper products are new and manufactured under high quality control.
 
5 - Is the Elper clutch kit already balanced?
R: Sim, all Elper clutch covers and disc are balanced during the production process. This way it will not have vibration after  application.
 
6 - How can I improve the Elper clutch kit system?
R: The way you drive your car influences the life of the clutch system. That is why is important that you to follow the instructions below:

  • Press the clutch pedal only when changing the gear 
  • Never let your foot over the clutch pedal , because it aparts the cover disc and the clutch disc, causing premature wear.
  • When driving on a ramp, use the hand break to start the car instead of trying to break the car using the clutch pedal
  • Always when changing the gear, do it gradually respecting the gear sequence. In this way the clutch system will work softly.
  • In case of traffic jam or waiting for for the green traffic light, let the car out of gear instead of engaged, so that you avoid unnecessary wear to the clutch system
  • Train your way of driving for achieving sync between the moment that you need to accelerate and press the clutch pedal at the same time, when you need to start the vehicle
  • Never start the car with the second gear engaged 
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    7 - What is not common to happen after installing the Elper clutch kit?
    R: It is not common spining, vibration or dificulty to engage the gears. In case of one of these problems happens to your car, immediately contact one of our authorized partners.
     
    8 - If the Elper clutch kit presents any problem after installation, what should you do?
    R: Contact our authorized partner nearest you and inform the following data:

  • Vehicle data (model, year, motor, actual km)
  • Details about the problem
  • Elper kit reference and lot of production
  • Name of the auto repair that changed the clutch system
  • Date of when the service was made
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    Follow the instructions that our partner will give you. In case you still have any doubt, feel free to contact our customer service.

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